Terms of Service

1. Who we are

These terms of service govern your use of the website and services operated by:

Dsync
Belgium
VAT: BE 0750 739 715
info@dsync.io

By accessing or using any Dsync service, you agree to be bound by these terms. If you do not agree, you must not use our services.

2. Definitions

For the purposes of these terms:

“Dsync” refers to the operator of dsync.io
“Services” refers to all products and services offered by Dsync, including Managed Web Services
“You” or “Client” refers to the individual or legal entity accessing or using the Services
“Content” refers to any data, files, or material you upload or store through the Services

3. Eligibility

To use our Services, you must:

Be at least 18 years of age, or have the legal authority to enter into contracts in your jurisdiction
Use the Services for lawful purposes only
Provide accurate and complete information when creating an account

The Services are intended for legitimate business and personal development use. Use by individuals or entities acting in bad faith, or for purposes that are illegal, harmful, or deceptive, is strictly prohibited.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at info@dsync.io if you suspect unauthorised access to your account.

Dsync reserves the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose a risk to the security or integrity of the Services.

5. Acceptable use

You may use the Services only for lawful, legitimate purposes. The following are explicitly prohibited:

Uploading, distributing, or hosting illegal content of any kind
Hosting or distributing malware, spyware, ransomware, or any malicious code
Conducting denial-of-service attacks or any activity that disrupts the Services or other users
Cryptocurrency mining or any resource-intensive activity not related to normal website operation
Scraping, crawling, or harvesting data from third-party services in violation of their terms
Sending unsolicited communications (spam) through or via the Services
Reselling, sublicensing, or otherwise providing access to the Services to third parties without prior written consent from Dsync
Impersonating any person, entity, or organisation
Circumventing any security, access control, or usage limitation of the Services
Using the Services in any way that violates applicable Belgian or European Union law

Dsync reserves the right to determine, at its sole discretion, whether use constitutes a violation of these terms and to act accordingly without prior notice.

6. Managed Web Services

The following terms apply to clients of Dsync Managed Web Services:

Scope of service: Dsync will provide the services agreed upon at the time of engagement, including website hosting, email management, DNS configuration, and SSL certificate management as applicable.

What a plan includes: Unless agreed otherwise, a Managed Web Services plan covers one website on shared infrastructure at normal usage, with a guideline of 500 GB traffic and 10 GB storage per month. Sites that structurally need more, or that need their own server, are discussed and priced separately.

Included time: Where a plan includes an allowance of changes, unused time expires at the end of the calendar month and does not carry over.

Contact forms: Where a plan includes a contact form, Dsync hosts the form, filters spam, and delivers submissions to an address you nominate. Fair use is a guideline of 250 delivered submissions per month; submissions blocked by the spam filter do not count towards it. Sustained volume above that guideline is discussed with you and priced separately, not billed automatically. A form may not be used to send bulk or unsolicited mail, and Dsync may disable a form that is being abused or that generates volumes affecting other clients.

Form submission data: Messages submitted through your contact form are your Content. They routinely contain personal data belonging to your own visitors: in respect of that data you act as controller and Dsync acts as processor on your documented instructions, in line with Article 28 GDPR. Dsync retains submissions only for as long as is needed to deliver them and to provide the agreed service.

Client responsibilities: You are responsible for providing accurate content, timely feedback, and any credentials or access required for Dsync to perform the agreed services. Delays caused by the client may affect delivery timelines.

Content ownership: All website content, copy, images, and assets provided by the client remain the property of the client. Upon termination of the service, all content will be made available for export.

7. Pricing and payment

Pricing for the Services is as published on the Dsync website at the time of subscription or engagement.

Subscriptions are billed on a monthly basis
Payment is due at the start of each billing period
Dsync reserves the right to adjust pricing with a minimum of 30 days written notice to existing clients
Failure to pay may result in suspension of the Services after a reasonable grace period

All prices are stated exclusive of VAT where applicable. Belgian VAT rules apply to transactions with Belgian residents and entities.

8. Limitation of liability

To the maximum extent permitted by applicable Belgian law, Dsync’s total liability to you for any claim arising out of or in connection with these terms or the Services shall not exceed the total fees paid by you to Dsync in the three months immediately preceding the event giving rise to the claim.

Dsync is not liable for:

Indirect, incidental, or consequential damages
Loss of data, revenue, profits, or business opportunity
Damages resulting from third-party actions or service outages outside of Dsync’s reasonable control
Damages arising from your failure to maintain appropriate backups of your content

Nothing in these terms limits liability for fraud, gross negligence, or intentional misconduct, or for any liability that cannot be excluded under mandatory Belgian law.

9. Service availability and interruptions

Dsync makes reasonable efforts to maintain the availability of its Services. However, Dsync does not guarantee uninterrupted availability and is not liable for downtime caused by:

Planned maintenance, which will be communicated in advance where reasonably possible
Infrastructure failures outside of Dsync’s control, including those of upstream cloud providers
Force majeure events including but not limited to natural disasters, cyberattacks, or governmental action

10. Termination

By you: You may terminate your account or subscription at any time by contacting info@dsync.io. Termination takes effect at the end of the current billing period. No refunds are issued for the remaining portion of a billing period unless required by applicable law.

By Dsync: Dsync may suspend or terminate your access to the Services with immediate effect if you breach these terms, engage in fraudulent or harmful behaviour, or if continuation of the service would expose Dsync or third parties to legal or security risk. In non-urgent cases, Dsync will provide reasonable notice before termination.

Upon termination, your right to use the Services ceases immediately. Dsync will make your content available for export for a period of 30 days following termination, after which it may be permanently deleted.

11. Intellectual property

All intellectual property rights in the Dsync website, branding, and associated software belong exclusively to Dsync. Nothing in these terms grants you any rights to use Dsync’s intellectual property beyond what is strictly necessary to use the Services.

You grant Dsync a limited, non-exclusive licence to host, store, and process your content solely for the purpose of providing the Services to you.

12. Confidentiality

Each party agrees to treat as confidential any non-public information received from the other party in connection with the Services. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

13. Disputes and governing law

These terms are governed by and construed in accordance with Belgian law.

In the event of a dispute arising out of or in connection with these terms, the parties agree to first attempt to resolve the matter through good faith negotiation. If no resolution is reached within 30 days, either party may refer the dispute to mediation before a recognised Belgian mediation body before initiating court proceedings.

If mediation fails or is refused by either party, disputes shall be submitted to the exclusive jurisdiction of the courts of Sint-Niklaas, Belgium.

14. Changes to these terms

Dsync reserves the right to update these terms of service from time to time. When changes are made, the date at the top of this page will be updated. For material changes, existing clients will be notified by email at least 14 days before the changes take effect.

Continued use of the Services after the effective date of any changes constitutes acceptance of the updated terms.

15. Contact

For any questions regarding these terms of service:

Dsync
Belgium
VAT: BE 0750 739 715
info@dsync.io

Last update on 9/22/2026